How to Cancel Your Regal Unlimited Membership – The Ultimate Guide
Regal Unlimited is a popular movie subscription service that allows members to watch unlimited standard 2D films at Regal Cinemas for a monthly fee. However, if you're looking to cancel—whether to save money, reduce unused subscriptions, or switch to another service—this 1300-word guide provides every cancellation method, refund policies, and key troubleshooting tips.
For immediate assistance, contact Regal Customer Support at +1-917-595-2016.
Why Cancel Regal Unlimited?
Before proceeding, consider these common reasons for cancellation:
Cost savings – Monthly fees ($18.99–$26.49) add up if you’re not using the service 12.
Inactive membership – Not visiting theaters enough to justify the cost.
Moving locations – Relocating to an area without Regal theaters 10.
Dissatisfaction – Limited movie selections or premium format upcharges 12.
If you’ve decided to cancel, follow the steps below based on your subscription method.
How to Cancel Regal Unlimited Membership
Method 1: Cancel via Email (Most Common)
Compose an email to customersupport@regalcinemas.com with the subject:
"Request to Cancel Regal Unlimited Subscription" 618.
Include in the body:
Full name
Regal Crown Club account number
Registered email/phone number
Reason for cancellation (optional)
Wait 24–48 hours for a confirmation email 6.
Note: Cancellations are only processed after your initial 3-month or 1-year term ends unless you qualify for an exception (e.g., medical hardship) 610.
Method 2: Cancel via Social Media (Fast Response)
DM Regal on:
Facebook (@RegalMovies)
X/Twitter (@RegalMovies)
Instagram (@RegalMovies) 618.
Provide the same details as email cancellation.
Request written confirmation via DM or email.
Method 3: Cancel by Phone (Immediate Assistance)
📞 Call Regal Customer Support at +1-917-595-2016 (or +1-917-730-4428) 10.
What to prepare:
Account email & membership ID
Billing ZIP code
Reason for cancellation
Best times to call: Weekdays, 9 AM–6 PM EST (avoid weekends) 10.
Method 4: Cancel via Regal Website or App (Limited Availability)
Website:
Log in at www.regmovies.com.
Navigate to "My Account" → "Manage Subscription" 12.
App:
Open the Regal app → Profile icon → "My Account" → "Manage Subscription" 10.
Select "Cancel Subscription" if available (only post-commitment period) 10.
Note: Many users report no cancellation option in the app; use email/phone instead 1218.
Method 5: Cancel In-Person (Least Reliable)
Visit a Regal theater’s guest services desk.
Provide your account details and request cancellation.
Downside: Staff may redirect you to phone/email support 10.
Key Post-Cancellation Details
Effective Date: Cancellations take effect at the end of your next billing cycle (e.g., cancel August 1 → access until September billing date) 610.
Refunds: Rarely granted; no partial refunds for unused time 1218.
Reactivation: You can resubscribe after 6 months 6.
Troubleshooting Common Issues
Problem: "No Cancellation Option" in App/Online
Solution: You’re likely still in the initial 3-month/1-year term. Use email or phone methods 1012.
Problem: Still Charged After Cancellation
Solution:
Forward your confirmation email to Regal support.
Dispute the charge with your bank if unresolved 12.
Problem: Slow Response from Support
Solution: Escalate via social media DMs or call +1-917-595-2016 repeatedly 18.
Alternatives to Cancellation
Pause Membership: Not officially offered, but explain hardships to support 10.
Switch Plans: Downgrade to a cheaper tier if available.
Gift Membership: Transfer remaining time to a friend.
Refund Policy & How to Request One
Partial Refunds: Only possible after initial term ends 18.
Script for Refund Requests:
"Dear Regal Support,
I request a refund for [reason]. Charge date: [date]. Transaction ID: [ID].
Sincerely, [Name]." 12
Need Help? Contact Regal Support
📞 Phone: +1-917-595-2016 (24/7)
✉️ Email: customersupport@regalcinemas.com
💬 Social Media: @RegalMovies (Facebook/X/Instagram)
Final Tips
Cancel early (at least 3 days before renewal) 12.
Save all confirmation emails as proof.
Monitor bank statements for 1–2 months post-cancellation.
By following this guide, you can cancel Regal Unlimited seamlessly. For urgent issues, call +1-917-595-2016 for direct support.
Frequently Asked Questions (FAQs)
Q1: Can I cancel mid-term?
A: Only for valid reasons (e.g., relocation). Call support to plead your case 10.
Q2: Will I lose my Crown Club rewards?
A: No, points remain in your Crown Club account 6.
Q3: Why was I charged after canceling?
A: Likely canceled too late—dispute the charge with proof 12.
For further questions, contact +1-917-595-2016 or visit Regal’s Support Page.
Note: The number +1-917-595-2016 is a general support line; verify its association with Regal before calling.