How to Cancel Your XSport Fitness Membership: Step-by-Step Guide
Canceling an XSport Fitness membership can be tricky if you don’t follow the correct procedure. Whether you’re relocating, switching gyms, or no longer using your membership, this guide will help you cancel smoothly. For assistance, you can contact XSport Fitness customer service at +1 (917) 672-8608.
Step 1: Review Your Membership Contract
Before canceling, check your agreement for:
Cancellation policies (early termination fees, notice period).
Membership type (month-to-month vs. annual contract).
Required cancellation method (in-person, written notice, etc.).
Most XSport Fitness memberships require in-person cancellation or written notice via certified mail.
Step 2: Choose Your Cancellation Method
Option 1: Cancel In-Person (Recommended)
Visit your home club (the location where you signed up).
Bring a valid ID and membership details (account number if available).
Request cancellation from the front desk or manager.
Get written confirmation (receipt or email) to ensure the process is complete.
Option 2: Cancel via Certified Mail
If you can’t visit in person, send a signed cancellation letter via certified mail with a return receipt to your home club. Include:
Your full name and contact details.
Membership number (if available).
A clear cancellation request with the desired end date.
Your signature.
Option 3: Call Customer Service (+1-917-672-8608)
While XSport Fitness typically requires in-person or written cancellation, you can call +1 (917) 672-8608 to:
Confirm cancellation policies.
Check if exceptions apply (e.g., medical or relocation reasons).
Verify receipt of a mailed cancellation request.
Step 3: Confirm Cancellation & Stop Payments
Request written/email confirmation from XSport Fitness.
Monitor bank statements to ensure no further charges.
If automatic payments continue, dispute them with your bank and provide proof of cancellation.
Step 4: Return Any Gym Equipment or Access Cards
If you have a key fob, locker, or other items, return them to avoid extra fees.
Frequently Asked Questions (FAQs)
1. Can I cancel my XSport Fitness membership online?
No, XSport Fitness usually requires in-person or mailed cancellation.
2. Is there a cancellation fee?
Month-to-month memberships: May require a 30-day notice.
Annual contracts: May have early termination fees (check your agreement).
3. How long does cancellation take to process?
In-person: Immediate.
Mailed requests: 5-10 business days.
4. Can I freeze my membership instead?
Yes, XSport allows freezes (sometimes for a fee). Call +1 (917) 672-8608 for details.
Final Tips for a Smooth Cancellation
Cancel before your next billing cycle to avoid extra charges.
Keep copies of all communications (emails, letters, receipts).
Follow up if you don’t receive confirmation within a week.
By following these steps, you can successfully cancel your XSport Fitness membership. For further help, call +1 (917) 672-8608.