How to Cancel Your Fitness Connection Membership: Step-by-Step Guide (2024)
Canceling a Fitness Connection membership requires following specific procedures to avoid continued charges. Whether you're moving, switching gyms, or no longer using the facility, this guide covers all cancellation methods. For direct assistance, contact Fitness Connection at +1 (917) 672-8608.
Step 1: Review Your Membership Agreement
Before canceling, check:
✔ Membership Type (month-to-month vs. contract)
✔ Cancellation Policy (notice period, fees, requirements)
✔ Home Club Location (where you originally signed up)
*Tip: Find this information in your contract or by calling +1 (917) 672-8608.*
Step 2: Choose Your Cancellation Method
Option 1: Cancel In-Person (Recommended)
Visit your home Fitness Connection location (where you signed up).
Bring:
Government-issued ID
Membership details (account number if available)
Speak to a manager (front desk staff may not process cancellations).
Get written confirmation before leaving.
Note: Some locations require a cancellation form.
Option 2: Cancel by Certified Mail
If you can't visit in person:
Send a cancellation letter via certified mail with a return receipt to your home club.
Include:
Full name, address, phone number
Membership number (if known)
Clear cancellation request with desired end date
Signature and date
Option 3: Cancel by Phone (+1-917-672-8608)
Call +1 (917) 672-8608 during business hours.
Provide:
Full name
Membership details
Reason for cancellation
Request email confirmation.
Note: Phone cancellation may not always be accepted - verify with your club.
Step 3: Verify Cancellation
✔ Get written/email confirmation
✔ Monitor bank statements for 1-2 billing cycles
✔ Dispute any unauthorized charges immediately
Step 4: Return Membership Items
Key fobs
Locker keys
Any club property
Frequently Asked Questions
1. Is there a cancellation fee?
➔ Month-to-month: Typically no fee (30-day notice may apply)
➔ Contract: Early termination fee may apply (check agreement)
2. How long does cancellation take?
➔ In-person: Immediate
➔ Mail: 5-10 business days
3. Can I freeze my membership?
➔ Yes (usually for medical/military reasons) - ask about fees
4. What if they keep charging me?
Call +1 (917) 672-8608
Dispute charges with your bank
Provide cancellation proof
Pro Tips for Easy Cancellation
✅ Cancel 5-7 days before billing date
✅ Keep copies of all correspondence
✅ Follow up if you don't receive confirmation
By following these steps, you can successfully cancel your Fitness Connection membership. For immediate help, call +1 (917) 672-8608.