How to Cancel Your Moo Moo Car Wash Membership: Step-by-Step Guide (2024)
Canceling your Moo Moo Car Wash membership is a straightforward process when you follow the correct steps. Whether you're moving, cutting expenses, or simply not using the service enough, this guide will walk you through all available cancellation methods. For immediate assistance, contact Moo Moo Car Wash customer service at +1 (917) 672-8608.
Step 1: Review Your Membership Terms
Before canceling, check your agreement for:
✔ Membership Type (Monthly Unlimited or Prepaid Plan)
✔ Billing Cycle Date (Cancel before next charge)
✔ Cancellation Policy (Notice period or fees)
Tip: Find this information in your signup email or account dashboard.
Step 2: Choose Your Cancellation Method
Option 1: Cancel Online (Fastest Method)
Visit www.moomoocarwash.com
Log in to your member account
Go to "Membership" → "Manage Plan"
Select "Cancel Membership" and follow prompts
Save the confirmation email for your records
Option 2: Cancel by Phone (+1-917-672-8608)
Call +1 (917) 672-9098 (Mon-Fri 9AM-5PM EST)
Provide:
Your full name
Registered phone number/email
Last 4 digits of payment card
Request cancellation confirmation number
Option 3: Cancel In-Person
Visit your enrolled Moo Moo location
Speak with the manager during business hours
Bring:
Photo ID
Payment card used for membership
Get a written cancellation receipt
Step 3: Verify Cancellation
✔ Check for confirmation email/text within 24 hours
✔ Monitor bank statements for 1-2 billing cycles
✔ Contact +1 (917) 672-8608 if charges continue
Step 4: Return RFID Tag (If Applicable)
Some locations require returning your wash tag to:
Avoid replacement fees (5−5−10)
Complete cancellation process
Frequently Asked Questions
1. Is there a cancellation fee?
➔ Monthly plans: No fee if canceled before billing date
➔ Prepaid plans: Partial refunds may apply
2. How long does cancellation take?
➔ Immediate for online/phone requests
➔ Allow 1-2 business days for processing
3. Can I pause my membership?
➔ Yes! Call +1 (917) 672-8608 to freeze for 30-60 days
4. What if I lost my RFID tag?
➔ Report it when canceling to avoid replacement charges
Pro Tips for Easy Cancellation
✅ Cancel 3-5 days before billing date
✅ Take screenshots of cancellation confirmation
✅ Keep records for 90 days in case of disputes
By following these steps, you can successfully cancel your Moo Moo Car Wash membership. For urgent help, call +1 (917) 672-8608 during business hours.