How to Cancel Your Probiller Subscription – Complete 2025 Guide
Canceling your Probiller subscription requires following specific steps to ensure you stop recurring payments. This comprehensive guide covers all cancellation methods, important policies, and troubleshooting tips. For immediate assistance, contact Probiller customer support at +1 (917) 672-8608.
Understanding Probiller Cancellation Policies
Before proceeding, note these key points:
Probiller is a payment processor used by various subscription services
Cancellation must be done through the merchant (the service you subscribed to)
Some merchants may require advance notice
Recurring charges continue until properly canceled
Important: Your original signup confirmation email contains crucial merchant contact information.
Step-by-Step Cancellation Methods
Method 1: Cancel Through the Original Merchant
Identify the service you're being charged for (check bank statements)
Log in to that service's website
Navigate to Account Settings or Billing
Look for the Cancel Subscription option
Follow the prompts to confirm cancellation
Request email confirmation
Pro Tip: Search your email for "Probiller" to find your original subscription confirmation.
Method 2: Cancel Through Probiller Directly
Visit Probiller's website
Click Customer Support
Select Billing Inquiry
Provide:
Probiller transaction ID (from bank statement)
Last 4 digits of payment card
Billing name and address
Request cancellation assistance
Method 3: Phone Cancellation
📞 Call: +1 (917) 672-8608
Available Monday-Friday, 8:00 AM - 8:00 PM EST
Have ready:
Probiller transaction ID
Name on account
Billing address
Last 4 digits of payment method
Sample Script:
"I need help canceling a subscription processed through Probiller. My transaction ID is [number]."
Special Considerations
Recurring Membership Sites:
Many adult content sites use Probiller
Often require cancellation through their member area
May have specific cancellation windows
Trial Conversions:
Free trials often automatically convert to paid
Must cancel before trial ends to avoid charges
Check original terms for trial length
What to Do After Canceling
Monitor bank statements for 60 days
Save all confirmation emails
Dispute unauthorized charges immediately
Remove payment method from merchant account
Frequently Asked Questions
Q: Can I block Probiller from charging me?
A: You must cancel through the merchant. Card companies typically can't block specific processors.
Q: How long does cancellation take?
A: Should be immediate, but verify with the merchant.
Q: Why am I still being charged after canceling?
A: Contact the merchant immediately and provide cancellation proof.
Q: Can I get a refund?
A: Refund policies are set by the merchant, not Probiller.
Troubleshooting Common Issues
If you're having trouble:
Can't identify merchant: Check bank statements for clues
No cancel option: Contact merchant support directly
Declined cancellation: Dispute charges with your bank
Changed payment method: Probiller may still have authorization
Preventing Future Unwanted Charges
Use virtual credit cards for online trials
Set calendar reminders before trial periods end
Read the terms carefully before subscribing
Check statements regularly for unfamiliar charges
Final Cancellation Checklist
✅ Identified the merchant charging you
✅ Followed their cancellation process
✅ Obtained written confirmation
✅ Monitored for final charge
✅ Saved all documentation
For Probiller billing assistance:
📞 +1 (917) 672-8608
📧 support@probiller.com