At Candid you will always have the option to talk to a person when you need help. We take pride in keeping it real and saving the fancy tech stuff to keep things running smoothly for our amazing customers. We also love chatting with our customers and greatly encourage your questions and feedback. After all, that's how we get better!

You can reach out to us anytime by emailing us at team@candidwholesale or by sending us a message using the chat widget at the bottom of the screen.

Note: The chat widget will require a quick article search before you reach us. Don't worry, if you don't find what you need in our help center you will still be able to send us a direct message!

Missing features you need? Let us know! We truly appreciate and value your feedback as it has a direct impact on the features we choose to develop next. Drop us a line and let us know anytime at

We are available Monday - Friday from 9:00 am - 5:00 pm PT and will respond to support questions within 24 hours. Typical response times are between 5 and 30 minutes.

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