Will my Package be discreet?
We respect the privacy of all our customers. All of our packages are shipped and delivered discreetly. All packages are sent in yellow/white padded envelopes and white boxes with clear tape for larger orders. This ensures that there is no indication of the contents inside the package.
We are required by Federal regulations to use our return address just in case a package is returned to us. We value your privacy and want to ensure the only person who knows what you're ordering is you.
Where do you ship from?
All Ooze Life packages are shipped from our headquarters in Oak Park, MI.
How long does it take to ship and receive an online order?
Single item orders are shipped in 48 business hours (Mon.-Fri.) or less. Multiple item orders ship in 24-48 business (Mon.-Fri.) hours. Once a package leaves the warehouse, standard discreet shipping is 2-5 business days ($7.85).
Non-Contiguous state shipping (Domestic Exception shipping $25.00) can take 1-2 weeks depending on the location of the destination.
*All apparel items can take up to 14 business days after the order is placed to ship. These items are shipped with Standard mail. Other shipping options do not apply.
*Ooze does not personally cover the contents of packages that have been lost, stolen, or damaged during the transit process.
We offer Route package insurance for transit issues that sometimes occur. Route is an additional cost that can be purchased at checkout.