NOTE: As of May 9th, 2025, we have changed our pricing. Older plans may be mentioned in the video above. You can view our current pricing and plan information on our pricing page at canny.io/pricing.
Overview
Keep your users’ real names hidden from each other to protect privacy and avoid biasing feedback.
Benefits
Encourages honest feedback: Users feel more comfortable sharing genuine opinions
Reduces bias: Ideas and feedback are evaluated on merit rather than who posted them
Maintains accountability: Admins retain visibility of real identities while preserving user privacy
How it works
All end-users are assigned an automatically generated alias, which will display instead of their name:
An end-user gets their auto-generated alias displayed next to their name (in parentheses) when posting or commenting:
Making a board anonymous
Go to the Boards tab in your Canny settings and enable the toggle labeled "Anonymize users":
Things to note:
End-users will still see the real names of Canny admins (designated with a star and colored text).
Canny admins will always see everyone's real name if logged as an admin.
Anonymous boards are available on the Pro (or legacy Growth) and Business plans.
The Slack integration also has the option to show aliases instead of names if it's a private board.