If you are paying your rent in cash or someone is paying the rent on your behalf, such as a spouse or employer, you will not be able to verify your rent payments via open banking. You can, however, self certify your rent payments.
If you are a homeowner, please click here.
Please see below for step-by-step instructions on how to self certify your rent payments:
Step 1:
Go to the 'Verify rent' section of your RentPassport. Click 'Verify your rent'.
Step 2:
On the next screen click on 'Living Situations'.
Here you will be asked "Have you rented in the UK in the last 12 months?" and "Are you a UK homeowner?". Answer these questions and click 'Save'.
Step 3:
When you have answered 'Yes' to "have you rented", click 'Add' to label the rent and state to who your rent is paid to.
Step 4:
As you are not able to select any rent transactions click on "I am unable to verify using open banking".
Step 5:
Finally, once you confirm by clicking "I am unable to connect my bank", you will see a screen confirming that your rent section is complete
Your agent/landlord may request a landlord reference to support your application.