On Capcade you can quickly message your colleagues, partners or any other internal or external collaborator no matter where you are on the platform instantly.
Creating new one-to-one chats and group chats
Click the chat icon in the lower right
Click the pencil icon
Start typing the names or emails of the contact(s) you want to message
Click start
Begin your message thread
Simply return to the chat icon to respond or write new messages in your chats.
Accessing help articles and live support
Click the chat icon in the lower right
Select the "Need help?" button option on the button of the window
From here you can access all the functions of the help center, including:
live support via the "Send us a message" button
all support articles (like this one) when you scroll down
the ability to book a live demo or training session free of charge
When you have unread chats waiting for you in Capcade you'll get an email notification alerting you.
To explore other ways you can message stakeholders on Capcade you can visit our collection or articles below or book a live demo!