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I invited a friend, but why didn't I receive the reward or see them counted in my "Invitation History"?

C
Written by CardSale Henry
Updated over 2 weeks ago

To ensure fairness, we only reward Unique & Successful referrals. In your Invitation History, the count is shown as X / Y (e.g., 3 / 5):

  • Successful Referrals (X): Friends who have BOTH completed their first gift card trade and linked a unique bank account never used on CardSale before.

  • Valid Registrations (Y): All valid new users who signed up with your code.

Why the numbers might not match:

  • Action Pending: Friends in your Total (Y) haven't finished their first trade or bank linking yet. They will move to Successful (X) once completed.

  • Invalid Accounts: Our system filters out fraudulent, duplicate, or self-invited accounts (e.g., multiple accounts on one device), and these do not qualify for rewards.

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