Setting up a custom message to welcome new staff to your Care Friends app is really easy! This short video will show you how to set this up in your portal:

Setting up a custom welcome message - a step by step guide:

Step 1: Head to the 'Settings' section of your portal:

Step 2: Now click on 'App Settings':

Step 3: In this screen you can edit the message and sender. Simply click in the "Wording for message" box to edit the welcome message. As you edit this message, an example of your new message will appear on the phone screen displayed on the right.

Step 4: Enter the name of the person who you would like the message to appear from:

Step 5: Upload a photo of the sender by clicking on 'UPLOAD' and selecting an image from your computer. The maximum dimensions for the image are 300x300px and the file size must be no greater than 2 MB.

Need help resizing your image? Click here for our step-by-step guide

Once uploaded you will see a preview of the photo:

Step 6: Save the changes and update the welcome screen by clicking 'UPDATE' in the bottom right of your screen:

Your app welcome screen will now have been updated and all new users will see this great personalised message when they log in to the app for the first time.

If you need any support with setting up your welcome message please get in touch by clicking on the chat icon in the bottom right of your screen.

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