It's important to be notified when a new expression of interest is made so that you can make contact with the candidate as quickly as possible.
When you add a new job, you will be asked in the final stage to select recipients of the email notifications that are automatically triggered when a candidate expresses interest in a position. To find out how to do this when adding a job please click here and go to step 5 of the Adding a Job article.
To add or remove recipients of the expression of interest email notifications for existing jobs, follow the steps below:
Step 1: Head to the jobs section of your portal.
Step 2: Find the job you would like to edit and click on the three-dot menu icon next to that job:
Step 3: Click on 'edit' and then click on the number 4 at the top of the pop-up. This will take you to 'Job Settings':
Under 'Who would you like to be notified of new candidates?' use the drop-down menu to select the admin user you would like to receive an email notification whenever someone expresses interest in this job.
💡Top tip! To prevent any delays in contacting candidates (particularly if a user is on leave), we recommend setting up at least 2 users to receive email notifications.
To remove an admin user from receiving a notification, simply click on the cross next to their email address:
❗Note: You will also need to select someone to be notified when the new starters reach their retention milestone to enable you to finish updating your job.
Step 4: Click 'Finish' and your job will be updated.
Step 5: When an expression of interest is submitted for this job, the admin user you selected will now receive an automated email informing them.
Upon receipt of the email, they can click the appropriate button and this will take them into the portal and update the candidate automatically 🤩
If you have any questions about this or anything else, please get in touch by clicking on the chat icon in the bottom right corner of your screen.
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