Managing admin users

Support for adding and managing admin users

8 articles in this collection
Written by Em Powell and Lou Turner

Inviting additional admin users to your portal

Learn how to invite colleagues who'll need access to the management portal as admin users

Written by Em Powell
Updated over a week ago

Edit admin user details including permissions and points earning eligibility

How to edit a portal user's name, email address, site, points earning eligibility or permissions.

Written by Em Powell
Updated over a week ago

Admin User Permissions

Explanations of the various permission options for admin users.

Written by Em Powell
Updated over a week ago

How to assign multiple sites to an admin user

A step by step guide to allowing an admin user to view information for more than one site.

Written by Em Powell
Updated over a week ago

How to convert an app user into an admin user

A guide to changing a standard app user to an admin user so that they can access the admin portal.

Written by Em Powell
Updated over a week ago

Deactivating admin users' management portal access (whilst retaining their app access)

How to deactivate a user's access to the management portal whilst keeping their app access.

Written by Lou Turner
Updated over a week ago

Unlocking an admin user account

What to do when your admin account has been locked

Written by Em Powell
Updated over a week ago

How to reinvite an admin user

What to do if an admin users log in link has expired

Written by Em Powell
Updated over a week ago