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How to Clear Browser Cache
How to Clear Browser Cache

When information is not displaying correctly or is stuck

Carmen Mick avatar
Written by Carmen Mick
Updated over a week ago

From time to time there is the need to clear your browser cache to ensure that the CareCru product functions properly. This can be done by following the steps outlined below.

Step One

  1. Click on the icon with three dots in the top right of your Chrome browser

  2. Select More Tools

  3. Select Clear Browsing Data

  4. Select Cached images and files and click on Clear data
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  5. Go back to your internet browser tab with your CareCru platform and refresh the tab

If Step One does not resolve your issue, proceed to Step Two.

Step Two

  1. Open a new tab by clicking the + sign

  2. Paste chrome://settings/siteData in the address bar and press Enter

3. In the Search cookies section, type in carecru

4. Find carecru and click on the garbage can to clear your cookies and site data

5. Go back to the tab with your CareCru platform and refresh the tab

Note: you will be prompted to log in again

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