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How to Adjust filters if the Opening matched to 0 patients on the Waitlist
How to Adjust filters if the Opening matched to 0 patients on the Waitlist
Radhika Khadria avatar
Written by Radhika Khadria
Updated over a year ago

There will be times when you encounter that an Opening is matched to 0 or just 1-2 patients on the Waitlist. To expand the recommended list or patients we recommend you adjust the filters on the Waitlist by following these steps -

  1. Click the button Fill Opening on the Opening that has been matched with 0 patients on the Waitlist

  2. Adjust filters on the Waitlist
    - First, add "not set" to the practitioner filter - Doing so will show you a list of patients that were added to the waitlist without a practitioner

    - Next, you can add a reason, or time filter for "not set" or add a selected time

  3. Now click Send the text to contact the patients recommended

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