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Tracking Financial Details

Careflow simplifies tracking financial details for referrals, keeping your team updated on payer information and eligibility checks.

Updated over 8 months ago

Payer Details Suggestions

For many payers, Careflow automatically pulls payer details from the referral documents and displays them as suggestions. These suggestions are shown on a dedicated card where you can run eligibility checks directly.

Running Eligibility Checks

Careflow offers multiple methods for running eligibility checks to verify financial information:

  • Waystar

  • SEEK

  • Manual Entry

  • For facilities that use Guided Care for eligibility checks, Careflow integrates seamlessly, allowing you to send all checks to Guided Care directly as an additional check method.

Adding Benefits and Eligibility Details

You can add additional benefits and eligibility information to a check you have already run. This allows you to ensure all details are complete and up-to-date for accurate financial tracking.

Rechecking Benefits

If you need to recheck eligibility information for the same payer using a different method, simply click on the three-dot menu in the top-right corner of the payer card and select "Recheck Benefits." All previous checks will remain available for your reference even after running a new check.

Adding a New Payer

To add an additional payer, click on the blue "New Payer" button located in the top-right corner of the financial tracking screen. This allows you to include additional payer details as needed.

Marking Financial Status

You can mark the status of a patient’s financials to indicate whether the financial details are a reason to accept or decline the referral. This helps keep your team aligned and ensures informed decision-making for each referral.

How These Tools Help You

Careflow’s financial tracking features provide:

  • Accurate Insights: Automatically pulled payer details save time and reduce manual entry errors.

  • Flexibility: Multiple check methods allow you to verify eligibility efficiently.

  • Clear Records: Previous checks remain accessible for future reference.

  • Team Collaboration: Marking financial status helps your team make informed decisions quickly.

By using these tools, Careflow ensures that financial information is easily accessible and manageable, allowing you to streamline operations and improve decision-making for all referrals.

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