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IVR/Telephony Phone Menu--English

K
Written by Kate Lewis
Updated over 2 weeks ago

This is a document you can share with your caregivers who will be dialing in to perform their clock in/out functions.  It will help them know what numbers to press on the phone to perform which functions.

n.b. - For best results, please ensure your caregivers do the following:

  • Listen to the complete prompt before entering any response.

  • Enter the required option only after the full prompt is played.

  • Confirm by pressing 1 and then the Pound Key (#), as prompted.

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