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Fix a wrong clock in/out time
Fix a wrong clock in/out time
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Written by Kate Lewis
Updated over 4 years ago

Start by going to the Scheduling>Time Tracking>Views>Schedule Review
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Just click on the times that are already there or the words Clock in/Clock out
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When the menu opens, click on Open Calendar
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Then, click on the clock, and you can enter whatever time you need.
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If you are submitting claims to Medicaid, it is not a good idea to change the clock in/out times that were entered by the caregiver, as that is part of the Electronic Visit Verification that is required.

If the caregiver clocked in/out in such as way that you need to adjust the units being billed, please open the schedule and perform a bill (and/or pay) unit override.

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