Skip to main content
All CollectionsFrequently Asked Questions
Mobile Device Location Services
Mobile Device Location Services
K
Written by Kate Lewis
Updated over 4 years ago

For Android phones. 

  • Tap Settings 

  • Tap Location

  • Move the slider to On

  • Tap Mode

  • Select Mode you prefer: HIGH Accuracy 

Depending on the version of the software that Android phone has, the settings would look as follows:

Older versions

Newer Versions

iOS Location Setting:

  • Tap on Settings and then tap on Privacy

  • Tap on Location Services

  • Make sure location is "On" and scroll down to locate the App

 

  • Depending on your iOS version you might see an additional option 'Ask'. Make sure it is set to Always.

Did this answer your question?