COVID-19 Shift Pre-Screening Module
CareSmartz360 is dedicated to helping you manage your Caregivers and Clients during this time of emergency. As such, we will shortly release a Shift Pre-screening feature, whereby Caregivers can be prompted to answer health-related questions regarding their Client and themselves.
Specific Details:
You, the employer, can enable this feature via your Office Settings.
Once enabled, the Caregiver will receive a prompt in the mobile app to answer four predefined pre-shift screening questions.
In the case the feature is disabled, these questions will not be available for caregiver to answer.
If the Caregiver answers any out of the 4 questions with a “Yes”, you will get notified via email/SMS to any users who have been subscribed under Office settings -> Notification tab. The Caregiver will be prevented from clocking into the visit and will be prompted via a pop-up alert to contact the agency.
The answers to the questions will also be shown under the Care History section of the Schedule window, along with the Caregiver’s signature.
2 – The caregiver is alerted in the mobile app at the time of clock-in or the start of the day, at the time you have set.
3 – After clicking “Clock-in,” the caregiver will be directed to the short questionnaire if you have set it for "at the start of shift".
4 – The caregiver then signs and clicks “Save” to submit their answers and clock in, “Clear” in case they wish to re-enter their signature.
5 – Once the answers are saved, they will be shown under the Care History section of the Schedule.
6--If you have set the screening for the start of the day, the caregivers will receive a reminder and can access the questions from the mobile app
7 – As soon as the answers are saved, and if any 1 or more answers are found to be affirmative, agency users (who have been selected under the notification tab in office settings) will be notified via email/SMS.