We are LIVE daily to help you! Please attend one of our 30-minute Q&A sessions where an expert will be available to assist with any workflow or set-up challenges you face with your CareSmartz system. Times are listed below.

We also offer a LIVE daily content webinar (60 minutes) on the core topics of Caresmartz360. They are hosted daily at 2:00 pm Eastern. No need to register, but please join on time as the content will begin promptly. If no one is in attendance, the sessions will be cancelled after a short period.

Starting on June 4, 2026, we are offering a LIVE webinar dedicated to EVV/EDI setups.

If you need to report a bug, please reach out to our Support Team.

If you have an idea or enhancement you would like to suggest, please share your thoughts on our Feedback Forum.

We also provide recorded webinars for each module of the system. You can review any recorded webinar at any time.

n.b. No webinars will be hosted on the following dates in 2026:

Thursday, January 1

Monday, February 16

Friday, April 3

Monday, May 18

Wednesday, July 1

Monday, August 3

Monday, September 7

Monday, October 12

Friday, December 25

Other dates may be determined as needs arise.

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The Expert is In--Open Q&A forum

11:30 AM EST

Join us on Zoom

Core Content - Office Settings

2:00 pm EST

Join us on Zoom

The Expert is In--Open Q&A forum

1:00 PM EST

Join us on Zoom

Core Content - Clients & Payers

2:00 pm EST

Join us on Zoom

The Expert is In--Open Q&A forum

3:00 PM EST

Join us on Zoom

Core Content - Caregiver & App

2:00 pm EST

Join us on Zoom

EVV/EDI Set-up & Troubleshooting Webinar

11:00 am Eastern (odd weeks) Click Here to see detailed list

3:00 pm Eastern (even weeks)

Join us on Zoom
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​The Expert is In--Open Q&A forum

1:00 PM EST

Join us on Zoom

Core Content - Scheduling

2:00 pm EST

Join us on Zoom

The Expert is In--Open Q&A forum

11:30 AM EST

Join us on Zoom

Core Content - Accounting

2:00 pm EST

Join us on Zoom