All CareSmartz360 Admin/Agency users can view the Chat Icon on every page when they login to the CareSmartz360 account/portal or go to the Help Article page or check the CareSamrtz360 website. Visitors on the website can also view the Chat icon on the website and on the Help article page.
The Chat Icon appears in the Bottom right corner on every page and you may initiate a new chat for a quick response from the support team.
Click on the Chat Icon a pop-up box will appear and then click on the respective option as per your requirement.