In February, 2021, we made some updates to the workflow for posting your EVV data to Sandata. The changes made it easier to see which schedules had errors that caused them to not be successful, and it put the whole process in 1 screen instead of 2.
Here are the steps.
Here are some errors that we see from posting, and what they mean:
The start/end dates are not entered for the Parent Payer Program on the Rates Tab of the Client Profile
Multiple clients have the same Medicaid ID entered
This visit has already been posted, and there were no changes to it
This is a problem on the Sandata server side. You need to perform a sync after waiting some time