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EVV/EDI Troubleshooting
EVV/EDI Troubleshooting

Things to check before you reach out to support

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Written by Kate Lewis
Updated over 3 years ago

When you attempt to submit your EVV data to an aggregator or create an EDI to submit your electronic claims, you might find that you have an error. Many times, these errors are just data you missed entering. The aggregators and clearinghouses are very specific about what needs to be in the files.

Please check all of the following items before you reach out to our support team.

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