There will be an update to the Agency mobile app with version 1.9 for iOS, 2.0 for Android & Caregiver mobile app with version 2.26 both for iOS & Android with this release on the stores. The minimum operating system requirements are "Lollipop" for Android and v11.0 for Apple devices.

The Agency user(s) will now have an additional option of a Five Week calendar view on the Publish Master Schedule (Beta) screen (only on Calendar view). It will allow the user to select a date. The week of the selected date becomes the first week on the calendar. A total of 5 weeks will be displayed on the calendar. This view becomes very handy while planning new schedules in reference to the previous ones.
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While generating the Payroll, now Agency user(s) will have a Territory filter. It will allow filtering of the Caregivers and Client schedules in the selected territory. The filter will have a multi-select option.
As Staff members and Meetings are not associated with territory, they will always be displayed.
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Users will have the ability to apply late fees on the invoices in case they have not been paid by the due date.

Users can configure the late fee percentage under the office settings → billing tab where in if they wish to apply a late fee, they can enable the settings. Once the setting is enabled, based on the %age applied, the after the due date the invoice balance will have the late fee included till the time Invoice is not paid in full.

Late fee option is enabled under office settings, it will be applicable for all clients. However, in case when the agency user wants to enable or disable it for any specific client, System will allow the user via an option under clients → Main tab, “Charge Late fee” Checkbox. A hierarchy will be maintained in the system at client and office setting level. Preference will be given at client level, if the settings does not exist at client level, system will check at office level before moving forward.

In case of Distribution methods, Late fee will be added to the same invoice & it will not be deducted from the any amount that is pending in the authorization limit.

On the payment register screen, the balance fields have been bi-furcated with Balance + Late fee = Total

Now, the Agency user(s) will easily be able to identify the overpaid invoices by the 'Overpaid' stamp on the invoice PDF. It's like the 'Paid' stamp that the invoice used to have on a paid invoice.
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Earlier, in the Caregiver Applicant form, the mandatory fields did not have an asterisk symbol (*), and the fields were also not highlighted or given a validation if the caregiver failed to fill the mandatory fields. Improvements have been made in the user experience keeping the Caregiver in mind.

Education Background - In Admin settings, under the Caregiver application form setting for example, if the agency sets the mandatory count as ‘3’ then in the Caregiver application form there will be (3x3=9 boxes) for the fields i.e. "School name", "Qualification", and "Browse document". All these 9 boxes will have an Asterisk above them. Secondly, if the caregiver still doesn’t fill those boxes\ fields, then all or some of the fields which are not filled will be highlighted in red along with validation at the top stating “All mandatory fields must be filled”.
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Certificate - In Admin settings, under the Caregiver application form setting if the agency marks Certificate as mandatory then in the Caregiver Applicant form in the Certification option there will be a pre-validation text (which is before filling out the form) stating “Minimum one certificate is mandatory to be filled". If the caregiver selects a certificate, then the field of “Browse Document” under that certificate will have an asterisk above it so that the caregiver does not fail to upload the certificate. Now, if the caregiver still doesn’t upload the document, all the fields which are not filled will be highlighted in red and there will be another validation stating “All mandatory fields must be filled”

Employment History- In the Employment history for say if the agency sets the mandatory count as “2” then the caregiver won’t be allowed to submit the form unless he fills his complete 2 employment histories. There will be an Asterisk sign above all the fields (Employer Name, Phone Number, Address, Country, State, City, ZIP Code, served from, served to, Position held, Attach document). Only after filling out the first employment history, the caregiver will be allowed to fill out the second employment history. Now if the caregiver fails to fill any of the fields/boxes under their employment history then that box must be highlighted in red and there will be a validation stating, “All mandatory fields must be filled.”

Skills/ Preferences - In Admin settings, under the Caregiver application form setting if the agency marks “Caregiver Attribute” as a mandatory field then in the Caregiver Applicant form, under Skills/ Preferences there will be a pre-validation text (which is before filling out the form) stating “Minimum one Skill/Preference is mandatory to be filled”). Now if the caregiver fails to fill at least one of the categories, then the entire box of "Skills/ Preferences" will be highlighted.
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References - If the agency sets the mandatory count as “5” in the admin settings then in the caregiver application form both the fields I.e., "Name" & “Phone Number” will have an Asterisk sign above them. If the caregivers still fail to fill all or some of the fields/ boxes (I.e., 5x2= 10 boxes) then those fields must be highlighted in red and there must be validation stating, “All the highlighted fields are mandatory to be filled.”
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In the Accounting report 'Client Invoice with Rates by Payer', now the Agency user(s) will be able to filter the Payers on the basis of 'Payer Type'. This helps the Agency user(s) with additional control of the report.

On the Agency app, at the time of schedule edit, Bill & Pay rates will be shown when any schedule is being updated.

On the Caregiver app, Text Improvement has been done on current distance being shown on the schedule. From now, current distance will be labelled as "Approx. Distance" & an Icon is shown where it will be clickable for the user and take the user outside the app on default maps of the device.

Introducing Admission ID field in case any client has multiple HHA profiles in the following states

User will be able to use "Alternative Medicaid" ID field where Admission ID can be entered for client's multiple profile identification under the HHA profile.

HHA integration in the state of West Virginia

Caresmartz360 is now integrated with HHA in the state of West Virginia via API.

Home health integration with Sandata in the state of Rhode Island

Caresmartz360 is now integrated with Home health services in the state of Rhode Island.

Updates related to payer program, service codes & modifiers in the state of California

Generic updates related to payer programs, service codes & modifiers have been taken care in the state of CA.

Workflow updates where in Payer Sync is added on the Not posted screen.

On the Sandata data post screen, under Not posted filter user will now be able to sync payer before posting in case required as reminder at the time of posting. User will be given an option to either "OK" in order to perform sync & then posting will be done or "Ignore & continue" in case they feel that sync is not required.

However, Sync payer option is given on Not posted screen itself as well if the user wants to perform the same on their own.

TELLUS updates

Missed Visits reason codes updates in case of payer - United Florida in specific

For payer "United Florida", missed visit reason codes are updated in the system.

Workflow updates in terms to identify the Unsuccessful post on the TELLUS data post screen itself.

On the TELLUS data post screen, Is Posted & Visit Status column are now combined into one column in the name of "Status" Column. This column will reflect the status if the record has been accepted or rejected by the aggregator.

Current functionality of Show detail popup should be shown on the accepted or rejected icon under status column.

Also, Data posted filter should be replaced with Status filter where the following status will be shown