The "Percentage Off" feature allows customers to redeem loyalty points for a percentage-based discount on their purchases. This method is a great way to incentivize spending while giving customers a tangible reward for their loyalty.
How to Set Up the Percentage Off Feature:
Navigate to the Feature:
Open the CASA Loyalty app dashboard.
Click on Program in the left-side menu.
Go to Points > Setup.
Click on the Ways to Redeem button and select Percentage Off.
Customize the Details:
Custom Title and Subtitle:
Click on Edit Add a title and subtitle that will be visible to customers.
For example:
Title: "10% Off Coupon"
Subtitle: "Redeem 100 Points for 10% Off"
These can be edited for both the Widget and Landing Page views by toggling between the options and clicking the Edit button.
Define Reward Values:
Points Cost: Set the number of points customers need to redeem to unlock the percentage-based discount.
Example: 100 points = 10% off.Discount Value: Specify the percentage discount customers will receive upon redeeming their points.
Apply the Discount:
Decide where the discount applies:
Entire Order: Customers can use their points for any item in their cart.
Specific Collection: Click on Browse and choose any specific product collection, ensuring you maintain control over which items are eligible.
Set Minimum Purchase Requirements:
Add an optional minimum purchase requirement for customers to redeem their points.
For example: A customer must make a minimum purchase of 10$ to apply the discount.
Customize Discount Code:
Add a prefix to discount codes for easy identification.
Example: Prefix: SAVE → Final Code: SAVE10.
Reward Expiry
Enable the Reward Expiry feature to set a time limit for redeeming rewards. This option allows you to:
Expire issued rewards after a specified duration.
Available durations:
6 months (encourages quicker redemptions).
1 year (provides more flexibility for customers).
Customize the Icon
Choose the default icon or upload your own to align with your branding.
Activate or Deactivate the Feature:
Use the Status toggle to enable (Active) or disable (Disable) the feature as needed.
Save Your Settings:
Once all configurations are complete, click Save to apply the changes and enable the feature.