The Spending Bonuses feature in Casa Loyalty is essentially a cashback system that rewards customers based on how much they spend. This allows you to incentivize purchases while giving customers a clear return on their spending.
In this guide, we’ll walk you through how it works and how to set it up effectively.
What is a Spending Bonus?
A Spending Bonus is a rule that gives custorewards customers a discount or gift card. based on their order value.
For example:
Spend $20 → Get $3 back
Spend more → Earn more rewards
This creates a cashback-like experience for your customers.
Where to Set It Up
To configure this feature:
Go to:
Programs → Spending Bonuses
Here, you can create and manage your cashback rules.
Key Configuration Settings
When creating a spending bonus, there are a few important fields to understand:
1️⃣ Spending Amount
This defines how much a customer needs to spend to qualify for a reward.
Example:
Spend $20 → Eligible for reward
2️⃣ Reward Value
This is the amount the customer earns once they meet the spending condition.
Example:
Spend $20 → Get $3 reward
(This equals 15% cashback)
3️⃣ Frequency
This controls how often the reward is applied:
One-time:
Customer: The customer receives a reward only once when they meet the conditionEvery spend:
The reward is applied repeatedly based on spending
Example:
If set to “Every $20”
A .$100 order = 5 × rewards
4️⃣ Customer Targeting (Optional)
You can choose who gets this bonus:
All customers
VIP tiers
Specific customer groups
This allows you to create exclusive cashback offers.
Example: 15% Cashback Setup
Let’s say you configure:
Spend: $20
Reward: $3
This equals 15% cashback.
How it works:
Customer spends $20 → gets $3
Customer spends $100 → gets $15 (if set to “every spend”)
How Customers Receive Rewards
Once a customer places an order:
The system calculates the cashback automatically
A gift card/discount code is generated
The customer receives it via email
How Customers Use the Reward
Customers can use their cashback on their next purchase:
Add products to cart
Apply the discount code received
Cashback is deducted from the order total
Real Example
Let’s say a customer places an order of $595 with a 15% cashback setup:
Cashback earned ≈ $89.25
A discount code is generated for this amount
The customer applies it to the next order
This confirms the cashback system is working correctly.
Why Use Spending Bonuses?
Spending bonuses are powerful because they:
Encourage higher-order values
Increase repeat purchases
Give customers a clear incentive to return
Create a smooth cashback experience
Final Thoughts
The Spending Bonus feature is a flexible way to reward customers based on their spending behavior. By adjusting the spend threshold, reward value, and frequency, you can create a system that fits your store perfectly.
If you need help setting up the best cashback structure for your store, feel free to reach out — we’re happy to help 😊
Please check the video below for a hands-on approach.