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Some of my Wealth Desk transactions aren’t categorised as I expected
Some of my Wealth Desk transactions aren’t categorised as I expected

From time to time you will have Categories that don't match their transactions. We've made it easy for you to change them.

Danielle Forrest avatar
Written by Danielle Forrest
Updated over a week ago

Technologies who use auto-categorisation for their transactions all rely on the quality of the information being passed between merchants and banks. They doesn’t always get it right. 

There are millions of potential transactions and new merchants popping up every day and, in the same way you might be confused by a transaction on your credit card statement, our systems can sometimes have trouble too. 

While every effort is made to give you the most accurate information possible, most systems around the world work on an accuracy rate of about 80 to 85%. 

The good news is we’ve made it really easy for you to get much higher accuracy for your own data. Here’s how:

Using your Wealth Desk Financial Fitness Tracker to re-categorise:

It’s really easy to re-categorise transactions to suit your needs and once you’ve done it, the system remembers forever. This means that every time you use Wealth Desk, it will get more and more accurate.

More on customising your Categories.

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