The Billing Tab
The Billing page includes:
Your current subscription details
A section to manage payment methods
A full history of invoices and payments
At the top of the page, you'll see details for our standard Silver Plan. If you're on a custom plan, your exact plan details will be shown on your invoice.
Payment Options
The following payment methods are supported:
Credit/Debit Card
Direct EFT (available for customers with 6+ months history, please contact us regarding this option)
Via Aggregator (if previously arranged)
💡 Note: Billing is done at the Partner account level. If you have multiple brokers or users under a Partner account, their subscriptions are grouped into a single invoice.
Multi-Brand Support
Each Partner account supports one set of branding. If you need multiple brands, you'll require separate CashDeck accounts. This setup does not affect pricing—it simply keeps branding consistent for each account.
Payment Reminders & Account Suspension
If your subscription remains unpaid for 14 days, your account will be automatically suspended.
To avoid any service interruptions, make sure a valid payment method is always on file.
Accessing Invoices
Scroll down on the Billing page to find a list of your invoices. You can:
Click Printable Version to generate a PDF
View payment status for each invoice
See a list of all completed payments
The invoice at the top of the list is always the current month's invoice. As new requests are completed during the month, they're automatically added to this open invoice.
Need Help?
If you have questions about billing or would like to cancel your subscription, please reach out to our team via online chat.