CashDeck Invoices

Where to download and print copies of your invoices.

Danielle Forrest avatar
Written by Danielle Forrest
Updated over a week ago

The Billing Tab

If you click on the Billing tab, on your side menu, you will find the admin page where you can view copies of your invoices, records of any payments made, and tax invoices that you can download.

Quick Notes On Billing

Payment methods are available as follows.

  • credit/debit card

  • direct EFT (available if paying for 6 months subscription or more in one go)

  • your Aggregator pays for you 😁

Billing is at a Partner level. Partner accounts with multiple brokers/users will have multiple subscriptions added to a single Partner invoice.

A Partner account supports a single set of branding. If you require multi-brand support, you will need multiple CashDeck accounts.

Your account will auto-suspend after some time for non-payment of your subscription. To ensure there is no interruption to your service a valid payment method will need to be connected to your account.

Please note, custom plans are not displayed inside the Billing tab.

If you scroll a little further down the Billing page you will find a history of any payments and invoices. You can open any invoice by clicking its row. From there you can download and print as normal.

The invoice at the top of your list will be marked as Open. This is the current invoice for this billing month. As new statement requests are completed by your clients', they are itemised in the invoice.
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Likewise, all payments are noted in the payments tab.

If you have any billing questions just message us via online chat once you have logged in to your account.

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