How Reminder Emails Work
When a new request is created, reminder emails are sent automatically if the client hasn’t completed the process within a set timeframe.
Here’s the reminder schedule:
Day 1: Initial request email
Day 2: First reminder
Day 4: Second reminder
Day 8: Final reminder
How to Turn Off Reminder Emails
You can disable reminder emails if preferred. To do so:
Go to Your Account
Select Settings > Credit Ready > Reminders Configuration
Toggle the reminder emails off.
Important Notes on Pending Requests
Reminder emails are only sent for pending requests.
If you delete a pending request, any scheduled reminder emails are automatically cancelled.
