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Flat Zip, Structured Zip, or Custom Zip — Which One Should You Use?

You can choose from three zip file formats depending on how you'd like the files to be organised: Flat, Structured, or Custom.

Dale Stephens avatar
Written by Dale Stephens
Updated yesterday

🔹 Flat Zip

A Flat Zip downloads all files from all banks and accounts into a single folder.

✅ Best for:

  • Clients with only a few accounts

  • Quickly accessing or copying files into other systems (e.g. your CRM)

🔹 Structured Zip

A Structured Zip creates folders for each bank, and within each bank folder, there are separate folders for each account.

✅ Best for:

  • Better organisation across multiple banks/accounts

  • Keeping files grouped logically

📁 Example structure:

/Bank A

/Account 1234

- statement.pdf

/Bank B

/Account 9876

- statement.pdf

🔹 Custom Zip

A Custom Zip gives you complete control over:

  • The naming convention for downloaded files

  • Whether or not you want folder structures

  • The format of file names using Liquid syntax

✅ Best for:

  • Creating a format that suits your CRM or file storage system

  • Personalised organisation based on client details

🛠 How Custom Zip Works

Use Liquid-style placeholders to define the file name and folder structure.
To create sub-folders, use the / character between placeholders wrapped in {{ }}.

📁 Example with sub-folders:

{{ last_name }}/{{ bank_name }}/{{ account_number }}/{{ display_type }} {{ end_date | date: "%m-%y" }}

📁 This would result in a structure like:

/Smith
/ANZ
/1234
- Transactions Jun-25.pdf

📄 Try This Example

Paste the below code into the Custom Zip format field and download a file to see how it works:

{{ last_name }} {{ bank_name }} x{{ account_number | slice: -4, 5 }} {{ display_type }} end {{ end_date | date: "%m-%y" }}

🔍 This format:

  • Puts all files into a single folder

  • Uses the client’s last name, bank, last 4 digits of the account, and statement type + date in the file name

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