4003 The request cannot be completed as another attempt to login to the bank was attempted.

How to manage a 4003 error message.

Written by Dale Stephens

Updated over a week ago

This error means your client has logged in to their online banking while we were in the middle of completing that request.

We normally require your clients to not login to their online banking for 30 minutes after they submit their request, to avoid interruption to the download process.