Automatically Delete Completed Requests
You can enable automatic deletion of completed requests through your account settings:
Go to Your Account > Settings > Credit Ready.
Enable the Auto-delete Completed Requests option.
Set how many days after archiving a request should be deleted (minimum: 31 days, maximum: 180 days).
This is especially helpful if you're integrating with platforms like Salestrekker or BrokerEngine, to prevent storing duplicate files across systems.
⚠️ Deletions occur around 2:00 a.m. daily and are calculated based on the archive date.
You can unarchive a request anytime to cancel the scheduled deletion.
Once a completed request is archived, it will be automatically deleted after the set number of days.
How to Delete a Pending Request, Immediately
If a pending request has never been completed before, it will show a Delete button.
If the request was completed previously, the Delete button will not appear. Instead, click Re-confirm to move it back to your Completed list, then delete it from there.
How to Delete a Completed Request, Immediately
⚠️ Deleting a completed request is permanent and cannot be undone.
To delete a completed request:
First, archive the request.
Click Show Archive to view all archived requests.
The Delete option will be available.
