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Contacting Customer Support

Shane avatar
Written by Shane
Updated over 11 months ago

There are various ways to contact Product Madness Customer Support.

If you have made it this far, you are only a couple of clicks away from submitting a support ticket or getting the help you need through our Help Center.

You can use in-game chat to get in touch with our Customer Support Team without even leaving the app.

To get assistance, simply click the account settings button in your game Lobby or click on the chat button there.

This is where you can find in-game Customer Support Chat in your Cashman Casino app:

Click on "Connect" icon and you will be taken directly to the page where you can send us a message.

Alternatively, you can find Connect button under 'Settings' in the top left corner:

Once you've accessed 'Connect,' you can find helpful information related to your concern by clicking the 'Help' button or by checking our Help Center articles.

If you want to send us a message just scroll down to access this option.

Also, you can create a Customer Support Ticket through the following link:

Or, Get access to our Help Center, by following the link below and then searching:

Alternatively, on an Android device, look out for the green box located on the bottom left-hand side from anywhere within the support centre

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click the box then

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Or, on iOS tap

Screenshot_2018-08-01_at_7_27_56_PM_-_bradley_collins_productmadness_com_-_Product_Madness__Inc_Mail.jpg

in the upper left of this article:

Screenshot_2018-08-01_at_7_37_12_PM_-_bradley_collins_productmadness_com_-_Product_Madness__Inc_Mail.jpg
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