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Vietnam- Why didn’t I receive the welcome bonus after my first deposit

Updated yesterday

If you didn't receive your First Deposit Bonus (FDB) on MCW after making your initial deposit, here are some common reasons and steps to resolve the issue:

Promotion Not Selected During Deposit

⦁ Minimum Deposit Not Met

⦁ Bonus Already Claimed

⦁ Promotion Expired

If the issue persists, please reach out to our customer support for assistance. They can provide you with instructions and help resolve the problem quickly.


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MCW is a top online gaming site offering sports betting, casino, slots, and more. We've served the Asia Pacific market since 2015 with a fully licensed and regulated platform, ensuring a safe and fair gambling experience. Our advanced security measures keep your information confidential and our 24/7 live customer support team is always available to help. We offer competitive prices, a wide range of games, and secure payment options. Our mission is to provide the best responsible online gambling experience.

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