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Philippines-My deposit bonus was not applied – what can I do?

Updated over a week ago

"If your deposit bonus didn’t apply, our support team is here to help. Just follow these quick steps:

1. Contact Customer Service

Available 24/7 via live chat, Telegram, and Facebook,

you can also send an email at phsupport@casinomcw.com

2. Provide details

Like username, deposit amount, and screenshot of the bonus that you want to apply

3. Wait for Customer Service Instructions

They will notify you through a call once there is confirmation.

You can still claim your first deposit bonus on your next deposit.

Just make sure to follow the steps on how to deposit.

1. Log in to your account

2. Click deposit

3. Go to the promotion page

4. Select the bonus you want to apply

5. Enter your desired amount

6. Click submit


New to MCW? Create an account in 1 minutes and start winning!

MCW is a top online gaming site offering sports betting, casino, slots, and more. We've served the Asia Pacific market since 2015 with a fully licensed and regulated platform, ensuring a safe and fair gambling experience. Our advanced security measures keep your information confidential and our 24/7 live customer support team is always available to help. We offer competitive prices, a wide range of games, and secure payment options. Our mission is to provide the best responsible online gambling experience.

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