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MYR - Live dealer game issues – audio/video problems

Updated today

🔹 Common Audio/Video Problems

A player may encounter issues such as:

  • 🔇 No sound or distorted audio

  • 📺 Blurry, delayed, or frozen video

  • 🔄 Game constantly buffering or loading

  • 🎥 Choppy dealer movements

  • 🎧 Audio and video out of sync


🔹 How to Fix Audio/Video Issues

1️⃣ Check Internet Connection

  • 📶 Live dealer games require a stable, high-speed connection for smooth streaming.

2️⃣ Refresh or Restart

  • 🔄 Refreshing the page or restarting the app often resolves temporary glitches.

3️⃣ Check Browser or App Permissions

  • 🛡️ Ensure the browser or app has permission to play sound and video.

4️⃣ Device Sound & Video Settings

  • 🎚️ Confirm that sound and video are enabled and not muted/disabled in device settings.

5️⃣ Update Browser or App

  • ⬆️ Using the latest version improves compatibility and performance.

6️⃣ Close Other Apps or Browser Tabs

  • 🚫 Closing unnecessary applications or tabs frees up system resources.

7️⃣ Try a Different Browser or Device

  • 🌍 Some browsers or devices handle live streams more effectively.

8️⃣ Disable VPN or Proxy

  • 🔒 VPNs or proxies can interfere with streaming; disabling them may help.


​You can check more details here:


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