Skip to main content

MYR - I’m not receiving email or SMS notifications

Updated this week

🔷 Notification Issues – Mega Casino World


⚠️ Possible Reasons


📥 1. Spam or Junk Folder

  • Emails may be filtered into spam, junk, or promotions folders by the email provider.


📧 2. Incorrect Contact Information

  • The registered email address or phone number may be incorrect in account settings.


🚫 3. Blocked or Filtered Messages

  • Email providers or mobile carriers may block or filter system messages.


⏳ 4. Delayed Delivery

  • Network or service delays can temporarily affect email or SMS delivery.


🔕 5. Notification or “Do Not Disturb” Settings

  • Device settings may be blocking or muting incoming notifications.


🔷 What Can Be Done


1️⃣ Add to Contacts or Whitelist

2️⃣ Allow SMS Messages

  • 📱 Ensure the device can receive SMS from shortcodes or international numbers.

3️⃣ Update Contact Details

  • 🪪 Confirm that the email and phone number in the account settings are correct.

4️⃣ Check Spam Filters

  • 🧹 Review email and SMS filters for blocked messages.

5️⃣ Resend Confirmation or Notification

  • 🔁 Try resending the verification or notification from the account page.


    You can check more details here:


    New to MCW? Create an account in 1 minute and start winning!

    MCW is a top online gaming site offering sports betting, casino, slots, and more. We've served the Asia Pacific market since 2015 with a fully licensed and regulated platform, ensuring a safe and fair gambling experience. Our advanced security measures keep your information confidential and our 24/7 live customer support team is always available to help. We offer competitive prices, a wide range of games, and secure payment options. Our mission is to provide the best responsible online gambling experience.

Did this answer your question?