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Philippines-A game won’t load – what should I do?

Updated this week

Here's the procedure to fix this issue.

  1. Restart your application or device.

    → A reboot can help resolve sluggishness or unresponsive behavior

    caused by long-running processes or memory leaks in applications.

  2. Check your Internet Connections

    → Make sure your device is connected to your stable internet provider.

  3. Clear the Cache of your Browser or Application Cache

    → Recommended to resolve website display issues, improve loading times,

    and enhance overall browsing performance

  4. Update your Browser or Applications

    → Outdated browsers are vulnerable to security exploits, can be slower,

    and may not support the latest web technologies, leading to a poor browsing experience.

  5. Disable VPN or Proxy

    → VPN's or proxies will block game servers. Recommended to disable it.

  6. Check the Game Maintenance

    → Before you play, you should check the game maintenance Announcement on the website or Application.

7. Still can't load the game.

→ Contact Customer Service Support

◉ Via Live Chat, Telegram, and Facebook

◉ Email us at phsupport@casinomcw.com

They assist you in resolving the Issue.


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