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Philippines - What should I do in case of an error or bet dispute?

Updated over 2 years ago

Kindly contact our 24/7 customer service via Live Chat and provide the information as follows:

  • Username

  • Game details

  • Name of game

  • Bet ID

  • Bet amount

  • Bet Time

    Note: Screenshot of game history is a must.


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MCW is a top online gaming site offering sports betting, casino, slots, and more. We've served the Asia Pacific market since 2015 with a fully licensed and regulated platform, ensuring a safe and fair gambling experience. Our advanced security measures keep your information confidential and our 24/7 live customer support team is always available to help. We offer competitive prices, a wide range of games, and secure payment options. Our mission is to provide the best responsible online gambling experience.

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