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Can't Find Your Replay?

If you are unable to locate a replay, you can contact our Support Team and provide:

  • Game Name

  • Provider

  • Date and Time of the Round

  • Bet Amount

  • Winnings Amount

You can easily find these details in your Bet History here: https://www.casiny3.com//settings/bet-history/ (or by checking the provider's in-game history).

We will do our best to assist you.

How to Find Your Game History

  1. Select Profile.

  2. Select History from the menu.

  3. Casino and Live Casino gameplay is organized into separate tabs. Select the relevant tab t view your game rounds.

Note: This page is intended for tracking and identifying your bets. Please be aware that detailed game outcomes are only available directly within the game, if the provider supports that feature.

Chatbot Responses

Pragmatic Play

'To check a replay for a Pragmatic Play game, just open the game and tap the Menu (☰) button, then select Replay. Heads up: only the top 100 wins (10x your bet or more) are saved, and these are kept for 30 days.'

Penguin King

'For Penguin King, you can view your past rounds by opening the game and tapping the Menu (☰) button. Select 'Open History' and use the arrows to find the specific round you're looking for.'

Yggdrasil

'If you want to view history for Yggdrasil games, open the game and tap the Menu (☰) button to find the Game History section. Just a quick note: since Yggdrasil works with several partner studios, the menu layout might look a bit different from game to game.'

BGaming

'For BGaming titles, tap the "i" or Menu (☰) button in the game and select the Replay/History icon. This will open a new page with your round details. Visual replays are typically available for 14 days.'

Live Casino

'Since our Live Casino games are powered by Pragmatic Play, you can check your history directly within the game. Just open the game and select History to pick the round you want to review.'

Other Slot Providers

'If you're playing a slot from another provider, look for a Menu (☰) icon in the game interface. Usually, you'll find a section labeled History, Bet History, or My Rounds. If you don't see a specific replay option, the game might just display the outcome or basic bet info.'

Support Assistance

'If you can't find a replay option in the game menu, don't worry! Reach out to our Support Team and let us know the Game Name, Provider, date and time, bet amount, and winnings. We'll be happy to look into the technical details for you.'

General Account History

'If you need to view your general betting history (not specific in-game replays), you can do this from your account. Just head to your Profile, then select History. From there, you can switch between the Casino and Live Casino tabs to check your previous rounds.'

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