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Can I return the food and get a refund?

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Written by Triada

Unfortunately, it is not possible to return our meals or receive a refund 😔

At Dog Chef, all meals are freshly prepared and delivered chilled ❄️ to ensure the highest standards of quality, freshness, and food safety. For these same reasons, we are unable to accept returns of food products once they have been delivered.

🎁 Can no longer feed the meals to your own pet?

Fortunately, there are still several ways to make another dog happy 🐕

• 👨‍👩‍👧‍👦 Give the meals to a friend, family member, or neighbour with a dog so they can discover Dog Chef too.

• ❤️ Donate the meals to a local animal shelter or rescue organisation. This helps other dogs while also reducing food waste 🌍

✨ That way, our fresh meals can still be enjoyed and may bring joy to another four-legged friend.

💬 Do you have any questions?

Feel free to contact us, we'll be happy to help 🐾

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