How does your free trial work? When does the monthly fee start?

If you're on our Basic Plan or any of our annual plans, there are no monthly fees.

If you are on the free trial of our Lite, Standard, or Plus Plans, then the monthly fee kicks in after 14 days. At that point, you'll get billed the monthly fee and subsequent monthly fees will be billed each following month.

Read more on the free trial here.

Does CauseVox have any setup or startup fees?

Nope! It's free to sign up for an account and get started on any plan - no startup fee or credit card required upfront.

You can sign up for a 14 day trial, no credit card required for our Lite, Standard, or Plus Plan. Our Basic plan has no monthly fees.

What Are The CauseVox Platform Fees?

You'll find our platform fees for each plan on our pricing page.

You have the option of a 0% CauseVox platform fee for all plans and fundraising types through our Tip CauseVox Feature now in beta.

Is there any limit to the amount of donations we can take in?

Absolutely not. Sky’s the limit!

Your CauseVox platform fees stay the same regardless if you raise more or less than your goal.

Can we switch plans at any time?

You're not locked into complicated contracts on CauseVox, and you can change your plan at anytime. 

Can you tell us the current credit card processing fees for the credit card companies?

PayPal charges 2.2% to 2.9% + 30 cents per donation. Stripe charges 2.2% to 2.9% + 30 cents per donation. You can find more info on fees in our Stripe and PayPal support articles.

Do my donors and/or personal fundraising pages pay fees?

Donors as well as individuals with personal fundraising pages do not pay any fees. Fees are billed to you as a CauseVox admin.

Even if you are using donation tipping, the percent is added to their donation to help cover platform fees, but the fees are still taken out of your org account. Donors never pay fees directly.

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