One of the best ways to pay for your transaction fees is to get your donors to cover the costs!

Donation Tipping allows you to do this by giving your donors an option to add a percentage to their donation to help cover the costs of the CauseVox and processor credit card transaction fees. Across CauseVox, 75% of donors will opt-in to covering your fees.

This is an optional feature. You can enable it as an option for your donors on your donation form or you can make it mandatory for donors.

To set up Donation Tipping, follow the steps below:

Step 1: In you Site Settings, click on “Donation Form” along the left menu bar.

Step 2: Scroll down to the Donation Tipping section. Enable the setting and input the percentage that you want donors to tip. Please note:

  • CauseVox transaction fees can be covered with a 5% donation tip, all transaction fees (including Stripe/PayPal) will be covered with about a 7-8% tip
  • Enter whole value numbers for the percentage, not the decimal form (i.e. 7 or 8, not 0.07 or 0.08)

Step 3: Click on Save on the upper right corner.

Now there will be an additional checkbox for donation tipping on the donation form.

That’s it! You’re on your way to get more donations!

*Note: Donation tips are not included in the donation counter on your campaign site, but will be displayed in your CauseVox admin account.

Calculating Fees With Donation Tipping

You are charged a CauseVox transaction fee and Stripe/PayPal fee for all donations. For our example, let's say someone donates $100 with a 7% tip to make it a $107 post-tip donation.

The CauseVox fee depends on your plan and can be found in the Donation Processing section of your Site Settings. Let's assume a 4.25% CauseVox fee.

The CauseVox fee is charged on the post-tip donation amount, which is $4.55 ($107 x 4.25%)

Let's also assume a 2.2% + $0.30 Stripe/PayPal fee (pricing for nonprofits. The Stripe/PayPal fee is charged on the post-tip amount as well, which is $2.65 ($107 x 2.2% + 30 cents)

The net donation amount to your bank account is then $100.10

Basic Plan Tipping

Basic plan users have no monthly fees and no transaction fees, making it completely free.

Your donors are automatically given the option to "Tip CauseVox" while making their donation.

While for our paid plans, the tip is included in the entire amount donated, for Basic plan users, the Tip goes directly to CauseVox.

Therefore, the tip is not counted in your donation data and isn't tax-deductible.

Donors can choose to give nothing to CauseVox, as it's not required.

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