Advice and answers from the CauseVox Team

Once you have set up the Recurring Donation feature (please refer to ‘How To Set Up Recurring Donations’ under the Settings chapter of this User Guide), your donors can opt in to become a recurring donor by clicking on the recurring donation check box that appears when they want to donate.

Note that, should a recurring donor want to opt out of this monthly program, he would have to notify the Admin of the CauseVox campaign site to disable his recurring donation profile.

The recurring donation profile can be disabled in the following steps:

Step 1: Login to your account.

Step 2: Click on the appropriate campaign site.

Step 3: You will now be on the campaign Manage tab. On your Manage tab, select Recurring Donors.

Step 4: Now you can access a list of your recurring donors. Click on the donor/donors you want to disable this feature for.

Step 5: Click "Delete Profile" from the dropdown menu in the upper right corner. After you save, they will no longer be billed monthly.

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