You can cancel our services at anytime if you are on one of our Pay-As-You-Go plans. The CauseVox admin is the only person who can cancel the account. To cancel, email us at email@example.com with your CauseVox admin email address.
Here's what happens when you cancel your account:
- Your account cancellation will be irreversible
- All data will be removed
- You will no longer have access as a CauseVox admin
- Monthly billing ends immediately
Instead, you can suspend your CauseVox account. Here's what happens when you suspend it:
- Monthly billing ends immediately and any monthly charges are prorated.
- All data will remain in your account- however, you won't have access to it until you upgrade.
- All campaign sites and fundraising pages are taken offline.
Here's our step by step instructions on How To Suspend or Cancel Your Account.