Advice and answers from the CauseVox Team

How do I sign up?

You start with a free trial here. We don’t ask for any payment until you’ve seen how CauseVox can help you reach your fundraising goals.

How does the free trial work?

If you choose the Lite and Standard plan, you’ll receive a free trial that waives the monthly fee ($55 or $155, depending on your plan) until you raise your first $3,000 online with CauseVox. CauseVox and credit card transaction fees are still deducted automatically from each donation.

How much does it cost?

You're able to get started for free and upgrade as you grow. You can find the current plans and pricing here.

How long are your contracts?

CauseVox plans are paid monthly or yearly. We make it simple to get started and you’re able to suspend or cancel your service at any time.

Can I get a discount?

Yes, we offer discounts on up-front long-term commitments. You’ll receive a 20% discount with your annual purchase.

How do I accept donations with CauseVox?

CauseVox integrates with Stripe or PayPal to process donations and accepts credit card payments directly to your specified account. CauseVox and transaction fees are automatically deducted out of each donation as it’s processed, so you don’t need to worry about covering those fees directly.

Does the CauseVox fee include credit card transaction fees?

No. CauseVox’s fee and credit card transaction fees are automatically deducted from donations separately. We charge a fee of 5% on donations in the Free plan, 4.5% on donations in the Lite plan, and 4.25% on donations in the Standard plan. Visit Stripe and PayPal for their specific credit card donation processing rates for your country.

What is meant by unlimited?

If you choose our Lite, Standard, or Premium plan you’re able to create as many individual fundraising campaign sites you need. This allows you to create individual campaigns throughout the year for the various fundraising campaigns you’ve planned. Also, these plans do not limit the number of personal and team pages you can have within each campaign. This ensures that you’re able to support your growth without needing to pay additional fees.

How do I cancel service?

Cancelling your CauseVox service is an easy and no-questions-asked process. You’re able to do this right from your billing page in your account settings.

Can I switch plans?

Yes, at any time, under the billings tab in your account settings. When you upgrade or downgrade your services, you will receive either a pro-rated charge or refund, depending on the cost of your new plan.

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