Advice and answers from the CauseVox Team

Only campaign administrators are able to add offline donations, but feel free to contact the admin of the campaign and they'll be able to add the offline donation for you!

Here's how you can access the campaign administrator's email: 

  1. Navigate to the campaign site or your personal fundraising page.

2) Scroll down to the bottom of the site and find the email address listed under "About This Organization." This is the email for the campaign admin.

3) Email the admin letting them know about the offline donation and discuss how you can get the cash or check to them.

If you don't hear a reply within the next few days, email us at support@causevox.com and we'd be happy to offer further assistance.

If you're an admin, view the article How To Add An Offline Donation for instructions.

Was this article helpful? Rate it below!

Did this answer your question?