Advice and answers from the CauseVox Team

For more than 4 years, CauseVox has not changed our pricing. Over the years we’ve also released many new features to help better power fundraising for our users. This included features like custom registration, team page donations, custom donation fields, multiple CauseVox Admin users, and phone support.

We will be retooling our pricing and plans to better reflect how current users are using CauseVox, which includes many high-powered customization tools as well as bringing features like peer-to-peer fundraising to all users since it’s proven to raise more funds. These features offer nonprofits a ton of value, and we’re updating our pricing so we can continue to add even more powerful features and continue to improve the CauseVox experience for our users.

Starting on January 16, 2017, we’re releasing our new pricing plans, but for all our existing users we’ll be extending current pricing through April 1, 2017 at no change to your current Impact and Pro Plan rates.

In other words, all current users are grandfathered with their current pricing. Users can upgrade to the new pricing at any time between now and April 1st.

Here’s a look at the new pricing so you can consider which plan best fits your needs:

Free

$0 forever + 5.0% CauseVox fee *

No contracts

Core fundraising features including:

  • One fundraising campaign
  • Three peer-to-peer fundraising pages
  • Donation tipping
  • Recurring donations
  • Email support

Lite

$55/mo + 4.5% CauseVox fee *

No contracts

Get Started Free (no monthly fee until after you raise $3000)

All features in Free, plus:

  • Unlimited fundraising campaigns
  • Unlimited peer-to-peer fundraising pages
  • Unlimited team fundraising pages
  • Dashboard & activity feed
  • Priority email support

Standard

$155/mo + 4.25% CauseVox fee *

No contracts

Get Started Free (no monthly fee until after you raise $3000)

All features in Lite, plus:

Website integration

  • No CauseVox branding
  • Domain masking

Power features

  • Custom donation receipts
  • Custom donation forms
  • Custom registration forms
  • Unlimited administrators
  • Dedicated Success Manager
  • Email & Phone support

Premium

$450+/mo + 0 - 2% CauseVox fee *

Get in touch with us to setup

12 month contract

All features in Standard, plus:

  • Zapier Integration for Salesforce, Constant Contact, etc. - Launching early 2017
  • Dedicated Account Manager + Online Strategist
  • Onboarding concierge

* Credit card fee through PayPal or Stripe additional. See FAQ below for more details.

Here’s a detailed look at the new pricing by plan:

Free

Free plan is an enhanced Starter Plan. This new plan now gives you the option to have up to three personal fundraising pages on your campaign site, allowing you to try out of peer-to-peer fundraising with your top supporters without any monthly fees!

We’ve found that campaigns that use peer-to-peer fundraising raise twice as much as standard crowdfunding campaigns, so we wanted to provide all of our users the opportunity to make use of peer-to-peer fundraising going forward.

As an update to functionality, users on the Free plan will be allowed one CauseVox Admin user, one campaign site, and pared down customization features as found in the higher tier plans.

The Free plan pricing is a 5% CauseVox transaction fee and it has no monthly fees.

We’re happy to offer quality support to users on the Free plan through email and in-app messaging, which is typically responded to in 1-2 business days.

For current users, there won’t be any changes to functionality of your account until April 1, 2017.

We recommend the Free plan to users who fall under the following categories:

  • Existing users on the Starter plan who have one campaign running
  • If you’re looking to try out fundraising online and trial peer-to-peer fundraising
  • If you’d like to run a simple, yet effective online fundraising campaign

Lite

The Lite plan is comparable to the previous Impact plan. This plan offers you unlimited campaigns and personal and team fundraising pages.

As an update to functionality, there can only be one CauseVox Admin user on your account, and no custom donation/registration fields, custom domains, or custom welcome email for personal/team fundraising. However, while these features are no longer available, any existing Admins or custom fields entered will be available throughout the duration of your campaign, just no further edits can be made without a pricing change.

The Lite plan pricing is a 4.5% CauseVox transaction fee and is $55 a month. For new users, the free trial period on the Lite Plan will allow users to raise up to $3,000 online without paying any monthly fees.

For existing users who have not yet reached their $5,000 trial limit for the Impact Plan, your trial limit will remain the same up through April 1.

We’re happy to offer priority support to users on the Lite Plan through email and in-app messaging, which is responded to same business day.

For current users, there won’t be any changes to functionality to your account until April 1, 2017.

We recommend the Lite plan to users who fall under the following categories:

  • Users on the starter plan who have multiple campaigns and have raised less than $5,000 online -- you’ll be provided with a free trial up until you raise $5,000 online until April 1.
  • Users on the starter plan who have multiple campaigns and have raised more than $5,000 online
  • Users on the Impact Plan who are not in need of advanced features, such as custom welcome emails, custom domains, and custom donation or registration forms.

Standard

The new Standard plan is an enhanced Pro Plan. Under the Standard Plan, you have access to an unlimited number of campaign sites, and personal and team fundraising pages while also having access to advanced fundraising features such as custom registration fields, custom domains, custom registration forms, and no CauseVox branding. Additional support also comes with the Standard plan.

Standard plan users have the ability to add an unlimited number of CauseVox Admin users on their account.

The Standard plan pricing is a monthly fee of $155 a month and will have a 4.25% CauseVox transaction fee. For new users, the free trial period on the Lite Plan will allow users to raise up to $3,000 online without paying any monthly fees.

For existing users who have not yet reached their $5,000 trial limit for the Impact Plan, your trial limit will remain the same up through April 1.

We’re happy to offer a Dedicated Success Manager to users on the Standard plan, which includes direct email and in-app messaging to your manager, which is responded to same business day, as well as easy-to-schedule phone support.

For current users, there won’t be any changes to functionality to your account until April 1, 2017.

We recommend the Standard plan to users who fall under the following categories:

  • Users on the Impact Plan looking to access advanced features
  • Users on the Pro Plan looking for additional support services

New Premium Plans

This new plan gives you unlimited everything included in the Standard plan as well as new bonus features such as the Zapier Integration for Salesforce, Constant Contact, etc. (launching early 2017)

Users on our Premium plans are provided an Account Manager who provides personalized email, in-app messaging, and phone support, as well as 1-1 white-glove onboarding for campaign setup and scheduled sessions with an online fundraising strategist.

All of this is provided at $450+ a month, with a 12-month contract, and includes a low 0% - 2% CauseVox transaction fee. Details can be discussed further with a sales representative. If you’re interested in learning more, you can contact a CauseVox sales representative here.

We recommend the Premium Plan to users:

  • Longtime users on the Impact or Pro plans looking to power their fundraising even more
  • Users on the Prepaid plan after their year-long contract has ended

Prepaid Plans

Prepaid plans are no longer available, but any existing users can finish their Prepaid plan contract under their existing terms. We encourage Pre-paid plan users to switch to the Premium Plan by speaking with their CauseVox representative.

Pricing Transition

Our new pricing goes in effect on April 1, 2017 for current users. A few things to note about the transition:

  • For existing users on our Pro plan, we’ll automatically grandfather you in at the current $129 rate until April 1, 2017.
  • For existing users on the Impact Plan using power features, you’ll retain access to those features through April 1, 2017 with the old $49 pricing. You can upgrade to the Standard Plan or select the Lite Plan at anytime until then, but will be prompted to choose a plan on April 1.

*For existing users who have not yet reached their $5,000 trial limit for the Impact or Pro Plan, your trial limit will remain the same up through April 1.

  • For users on the Starter plan, you’ll retain the current 5% CauseVox transaction fee. Any promotional rates are also grandfathered in until April 1, 2017. If you’re looking to use the power features and have multiple campaigns, then you should upgrade to the Lite or Standard Plan.


UPDATE 5/6

Our free trial has switched from no monthly fees until you raise $3,000 to a 21 day free trial. Users who signed up before 5/6 are not effected by the trial change and will retain theirs. 

New users will have 21 days to explore CauseVox, set up their campaign, and fundraise before the monthly fee begins.

Here's more info on our trial update.

Let us know if you have any questions ( support@causevox.com). We’d be happy to hear your feedback.

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